Service, Anyone?

Photo from Getty Images--the Commons

Here is what the saleswoman told me when I was at Saks last week, trying to get a pricey pair of fairly new sunglasses fixed, "Oh, we don't do that here. Go to Occhiali, down the street."

The very kind man at Occhiali fixed the sunglasses and would not let me pay him.

Hmm. Where do I want to spend my money the next time I need sunglasses?