Returnaholism

Whenever I listen to Marketplace on NPR I learn something new. Years of working in retail and working with my Wardrobe Wisdom clients has given me insight into people's shopping and returning habits. However, this segment on the latter--people who return and return and return--opened my eyes to a different kind of consumer.

As a follow-up, you may want to read or listen to this story on how retailers deal with returns.